I hadn't been brushing well enough so I had to take out one of my teeth because I got a cavity. When I came for surgery, I didn't feel anything. The staff is great and really helpful. They were saying, "How are you doing?" and telling me that it was going to be alright and that the doctor is really good, and he knows what he's doing. Dr. Heiner was very nice, and he tells me it's going to be okay, and it will only take ten minutes, and it will be over with, and it won't hurt as much after. I did have a good experience here. Dr. Heiner is a great surgeon, and I highly recommend him.--Brighton