I had to see Dr. Heiner in the emergency room because I had an abscess. It was really swollen, and I couldn't open my mouth all the way. It was really painful is all I can really remember. When I went to the hospital, Dr. Heiner extracted the tooth. After I visited Dr. Heiner in the hospital, my mouth was back to normal. Dr. Heiner is a really easygoing person and made it more comfortable. The staff was really nice and also made the whole experience more comfortable for me. I would recommend Dr. Heiner because I had a great experience.--Jacquelin